Send a question about imports, exports and customs reliefs
Speak to an adviser online about general import and export queries.
Call HMRC for help with questions about:
- customs reliefs
Find out how to claim a repayment of customs charges if you think you have been charged too much.
0300 322 9434
0300 200 3719
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and bank holidays.
You can also find out information in:
Find out about call charges
Write to HMRC for help with questions about importing, exporting and customs reliefs.
HM Revenue and Customs – CITEX Written Enquiry Team
Local Compliance S0000
Include your VAT registration number and the name and postal address of your business.